Customer Support
We're here to help with your AI infrastructure and security system needs
We're here to help with your AI infrastructure and security system needs
Choose your division for specialized support
Technical support for your on-premise AI servers, including:
Support for your security and network systems, including:
For questions about:
Access technical documentation, user guides, and setup instructions for your equipment.
View Documentation
Need on-site assistance? We offer professional installation, configuration, and maintenance services.
Request Service
Learn about warranty coverage for your equipment and installation services.
View TermsWe respond to support requests within 1 business day. For urgent issues, please indicate "URGENT" in your email subject line.
Yes! All installations include initial setup support and training. Extended support agreements are available for ongoing assistance.
Yes, for AI Solutions we can provide remote troubleshooting and configuration assistance. For Low Voltage systems, we offer remote diagnostics and can schedule on-site visits when needed.
For critical system failures, contact us immediately at Naz@bent.solutions with "EMERGENCY" in the subject line. We'll prioritize your request and respond as quickly as possible.
Absolutely! We can assist with hardware upgrades, software updates, and system expansions for both AI and Low Voltage solutions.
Yes, we include basic training with all installations. Additional training sessions can be arranged for your team.