Privacy Policy

Last Updated: October 26, 2025

At Bent Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms or request quotes
Subscribe to our newsletter or communications
Engage with our customer support
Apply for employment opportunities

This information may include:

Name and contact information (email address, phone number, mailing address)
Company name and business information
Project details and requirements
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Process quotes and service requests
Send you updates, newsletters, and marketing communications (with your consent)
Improve our website and services
Analyze usage patterns and optimize user experience
Comply with legal obligations
Prevent fraud and enhance security

3. Data Privacy Commitment

As a company that provides privacy-focused solutions, we are committed to protecting your data:

No Data Selling: We never sell, rent, or trade your personal information to third parties
Minimal Collection: We only collect information necessary to provide our services
Secure Storage: All data is stored securely using industry-standard encryption
Limited Access: Only authorized personnel have access to your information
Data Retention: We retain your information only as long as necessary for the purposes outlined in this policy

4. Information Sharing and Disclosure

We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, hosting services)
Legal Requirements: When required by law or to respond to legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given us explicit permission to share your information

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-Out: Opt out of marketing communications at any time
Data Portability: Request a copy of your data in a portable format
Objection: Object to certain processing of your personal information

To exercise these rights, please contact us at Naz@bent.solutions.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Bent Solutions
Email: Naz@bent.solutions
Website: bent.solutions

12. Division-Specific Privacy Practices

Bent AI Solutions

For our AI Solutions division, we emphasize on-premise data processing, meaning your AI workloads and data remain on your own hardware. We do not have access to, collect, or process any data that runs through your AI servers.

Bent Low Voltage Solutions

For our Low Voltage Solutions division, we design and install security systems that prioritize on-premises data storage. Your security footage and access control data remain on your local network and are not transmitted to or stored on our servers unless you specifically request cloud-based services.